Customer Information

Shipping, Delivery and Returns

Please allow up to 14 days delivery in the UK and up to 21 days for overseas orders.

Unfortunately, the cost of postage continues to increase. Sadly, we have no choice but to increase postage prices on our website in line with this. Please be aware that we may ship items separately for orders above a certain weight. It has become exorbitantly expensive to send large parcels internationally but this solution will help us keep postage costs down for our customers.

Occasionally, orders from the U.S. have been slightly delayed due to issues with U.S. Customs and the USPS. Please be aware of this when making your purchase but rest assured your order will arrive even if slightly delayed.

Once your item has shipped, you will be notified by email.

We hope that your purchase is exactly as you expected. If it is not, please contact us to arrange the return of the item. All returns must be made within 21 days of receipt of goods. Goods must be damage free and in a saleable condition.

Digital Downloads
Once purchased, an email with the link to your digital downloads will be sent. In addition you can log-in to your account at any time to access your downloads.
Updating Account Information
Customers can easily log-in and edit their account information at any time.
Privacy & Security
THE THE will not share customer information with any other parties. All payment information is securely handled by Paypal.
Contacting THE THE Shop
For further questions regarding your order, please contact us.